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  2. Technical issues

My page doesn’t load

There are several possible reasons for this problem and therefore several solutions.

Don't you have an internet access?  

Before anything else, we advise you to check that your internet connection is working properly.

This is silly but many problems are often due to a connection problem (ISP, cables badly connected or disconnected, etc.).

If everything works, then the solution to your problem may be in the rest of this article.

Refresh my web browser 

To identify the reason for this problem, start by refreshing your browser (Chrome, Firefox, Safari, etc.).

To do this, click the refresh icon at the top of your window. Depending on your browser, the symbol looks like a recycling arrow.

If the problem is solved, it's the best. If not, here are the other possible solutions.

Clear my web browser cache 

It is possible that some cookies or files collected by your web browser during some searches, block the display of certain elements.

For that, do not hesitate to empty the cache of your web browser:

If the problem is not solved, here is another possible reason for the problem.

Erreur 404

If you see a 404 error on the screen, it means that the requested web page was not found.

The server of our site therefore returns a page which displays this 404 error, which informs that the page searched for does not exist or no longer exists.

We invite you to let us know by contacting our team so that we can remedy it quickly. In the meantime, do not hesitate to continue browsing the other pages of the site.

Site under maintenance

At the time of your visit to our site, it may be under maintenance.

In fact, we are constantly improving our site in order to offer you new functionalities and regularly enrich our music offer.

If so, please wait a few minutes. We thank you in advance for your understanding.